Terms

  • About the Website

    • The Website provides you with an opportunity to browse and purchase various products that have been listed for sale through the Website shop (the ‘Products’). The Website provides this service byway of granting you access to its content on the Website (the ‘Purchase Services’).

    • The Website is operated by COLOURFLII PTY LTD (ABN 81 643 809 643). Access to and use of the Website, or any of its associated Products or Services, is provided by COLOURFLII PTY LTD. Please read these terms and conditions (the‘Terms’) carefully. By using, browsing and/or reading the Website, this signifies that you have read, understood and agree to be bound by the Terms. If you do not agree with the Terms, you must cease usage of the Website, or any of its Services, immediately.

    • COLOURFLII PTY LTD reserves the right to review and change any of the Terms by updating this page at its sole discretion. Any changes to the Terms take immediate effect from the date of their publication. Before you continue, we recommend you keep a copy of the Terms for your records.

  • Acceptance of the Terms

    • You accept the Terms by remaining on the Website. You may also accept theTerms by clicking to accept or agree to the Terms, if this option is made available to you in the user interface.

  • Registration to use the Purchase Services

    • In order to access the Purchase Services, you must first register as a user of the Website, or checkout as a guest. As part of this process, or as part of your continued use of the Purchase Services, you may be required to provide personal information about yourself (such as identification or contact details), including:

      • Full Name

      • Email address

      • Mailing address

      • Telephone number

    • You warrant that any information you provide us in the course of completing the registration process will always be accurate, correct and up to date.

    • Once you have completed the registration process, you will be a registered member of the Website ('Member') and agree to be bound by the Terms.

    • You may not use the Purchase Services and may not accept the Terms if:

      • You are not of legal age to form a binding contract with COLOURFLII PTY LTD; or

      • You are a person barred from receiving the Purchase Services under the laws of Australia or other countries including the country in which you are resident or from which you use the Purchase Services.

  • Your obligations as a Member

    • As a Member, you agree to comply with the following: You will use the Purchase Services only for purposes that are permitted by:

      • The Terms;

      • Any applicable law, regulation or generally accepted practices or guidelines in the relevant jurisdictions;

      • You have the sole responsibility for protecting the confidentiality of your password and/or email address. Use of your password by any other person may result in the immediate cancellation of the Purchase Services;

      • Any use of your registration information by any other person, or third parties, is strictly prohibited. You agree to immediately notify COLOURFLII PTY LTD of any unauthorised use of your password or email address or any breach of security of which you have become aware;

      • Access and use of the Website is limited, non-transferable and allows for the sole use of the Website by you for the purposes of COLOURFLII PTY LTD providing the Purchase Services;

      • You will not use the Purchase Services or Website for any illegal and/or unauthorised use which includes collecting email addresses of Members by electronic or other means for the purpose of sending unsolicited email or unauthorised framing of or linking to the Website;

      • You agree that commercial advertisements, affiliate links, and other forms of solicitation may be removed from the Website without notice and may result in termination of the Purchase Services. Appropriate legal action will be taken by COLOURFLII PTY LTD for any illegal or unauthorised use of the Website; and

      • You acknowledge and agree that any automated use of the Website or its Purchase Services is prohibited.

  • Purchase of Products and Returns Policy

    • In using the Purchase Services to purchase the Product through the Website, you will agree to the payment of the purchase price listed on the Website for the Product (the ‘Purchase Price’).

    • Payment of the Purchase Price may be made through Stripe (the 'Payment Gateway Provider'). In using the Purchase Services, you warrant that you have familiarised yourself with, and agree to be bound by, the applicable Terms and Conditions of Use, Privacy Policy and other relevant legal documentation provided by the Payment Gateway Provider.

    • Following payment of the Purchase Price being confirmed by COLOURFLII PTY LTD, you will be issued with a receipt to confirm that the payment has been received, and COLOURFLII PTY LTD may record your purchase details for future use.

    • COLOURFLII PTY LTD may, at its own sole discretion, provide a refund on the return of the Products within 14 days if received in a damaged condition. However, you must note that, no returns or refunds are provided for wrong size purchases or change of mind. You acknowledge and agree that you are liable for any postage and shipping costs associated with any refund pursuant to this clause. Please familiarise yourself with the Shipping policy.

  • Delivery

    • You acknowledge that the Purchase Services offered by COLOURFLII PTY LTD integrate delivery (the ‘Delivery Services’) through the use of third party delivery companies (the ‘Delivery Service Providers’).

    • You acknowledge and agree that COLOURFLII PTY LTD is not the provider of these delivery and insurance options and merely facilitates your interaction with the Delivery Service Providers in respect to providing the Delivery Services.

    • In the event that an item is lost or damaged in the course of Delivery Services, COLOURFLII PTY LTD requests that you:

      • Contact us by sending an email to hello@colourflii.com outlining in what way the Products were damaged in the transit. For more information, please visit our Shipping policy.

  • Copyright and Intellectual Property

    The Website, the Purchase Services and all of the related products of COLOURFLII PTY LTD are subject to copyright. The material on the Website is protected by copyright under the Australian law and through international treaties. Unless otherwise indicated, all rights (including copyright) for the site content and compilation of the website (including art, design compositions, text, graphics, logos, button icons, video images, audio clips, software and the ‘Content’) are owned, controlled and reserved for COLOURFLII PTY LTD or its contributors. Please note:

    • COLOURFLII PTY LTD retains all rights, title and interest including the Website and its related content. All these are non-transferable assets, including:

      • The business name, trading name, domain name, trade marks, industrial design, patents, artwork, design compositions, and copyrights of COLOURFLII PTY LTD; or

      • The right to use or exploit a business name, trading name, domain name, trade marks, artwork or design compositions; or

      • A system or process that is the subject of a patent, registered design or copyright (or an adaptation or modification of such a system or process).

    • You may not, without the prior written permission of COLOURFLII PTY LTD and permission of any other relevant rights owners: broadcast, reproduce, sell, republish, up-load to a third party, transmit, post, distribute, show or play in public, adapt or change in anyway the Content or third party content for any purpose. This prohibition does not extend to materials on the Website, which are freely available for re-use, or are in the public domain.

  • Privacy

    • COLOURFLII PTY LTD takes privacy seriously and any information provided through your use of the Website and/or the Purchase Services are subject to COLOURFLII PTY LTD’s Privacy Policy, which is available on the Website.

  • General Disclaimer

    • You acknowledge that COLOURFLII PTY LTD does not make any terms, guarantees, warranties, representations or conditions; whatsoever regarding the Products other than provided for pursuant to these Terms.

    • COLOURFLII PTY LTD will make every effort to ensure a Product is accurately depicted on the Website, however, you acknowledge that sizes, colours and packaging may differ from what is displayed on the Website.

    • Nothing in these Terms limits or excludes any guarantees, warranties, representations or conditions implied or imposed by law, including the Australian Consumer Law (or any liability under them) which by law may not be limited or excluded.

    • Subject to this clause, and to the extent permitted by law:

      • All terms, guarantees, warranties, representations or conditions which are not expressly stated in these Terms are excluded; and

      • COLOURFLII PTY LTD will not be liable for any special, indirect or consequential loss or damage (unless such loss or damage is reasonably foreseeable resulting from our failure to meet an applicable Consumer Guarantee), loss of profit or opportunity, or damage to goodwill arising out of original connection with the Purchase Services or these Terms (including as a result of not being able to use the Purchase Services or the late supply of the Purchase Services), whether at common law, under contract, tort (including negligence), in equity, pursuant to statute or otherwise.

    • Use of the Website, the Purchase Services, and any of the products of COLOURFLII PTY LTD (including the Delivery Services), is at your own risk. Everything on the Website, the Purchase Services, and the Products of COLOURFLII PTY LTD, are provided to you on an "as is" and "as available" basis, without warranty or condition of any kind. None of the affiliates, directors, officers, employees, agents, contributors, third party content providers or licensors of COLOURFLII PTY LTD including any third party where the Delivery Services are made available to you, make any express or implied representation or warranty about its Content or any products or Purchase Services (including the products or Purchase Services of COLOURFLII PTY LTD) referred to on the Website. This includes (but is not restricted to) loss or damage you might suffer as a result of any of the following:

      • Failure of performance, error, omission, interruption, deletion, defect, failure to correct defects, delay in operation or transmission, device virus or other harmful component, loss of data, communication line failure, unlawful third-party conduct, or theft, destruction, alteration or unauthorised access to records;

      • The accuracy, suitability or currency of any information on the Website, the Purchase Service, or any of its Content related products (including third party material and advertisements on the Website);

      • Costs incurred as a result of you using the Website, the Purchase Services or any of the Products;

      • The Content or operation in respect to links which are provided for the User's convenience;

      • Any failure to complete a transaction, or any loss arising from ecommerce transacted on the Website; or

      • Any defamatory, threatening, offensive or unlawful conduct of third parties or publication of any materials relating to or constituting such conduct.

  • Limitation of Liability

    • COLOURFLII PTY LTD’s total liability arising out of or in connection with the Purchase Services or these Terms, however arising, including under contract, tort (including negligence), in equity, under statute or otherwise, will not exceed the most recent Purchase Price paid by you under these Terms.

    • You expressly understand and agree that COLOURFLII PTY LTD, its affiliates, employees, agents, contributors, third party content providers and licensors shall not be liable to you for any direct, indirect, incidental, special consequential or exemplary damages which may be incurred by you, however caused and under any theory of liability. This shall include, but is not limited to, any loss of profit (whether incurred directly or indirectly), any loss of goodwill or business reputation and any other intangible loss.

    • COLOURFLII PTY LTD is not responsible or liable in any manner for any site content (including the Content and Third-Party Content) posted on the Website or in connection with the Purchase Services, whether posted or caused by users of the website of COLOURFLII PTY LTD, by third parties or by any of the Purchase Services offered by COLOURFLII PTY LTD.

    • You acknowledge that COLOURFLII PTY LTD does not provide the Delivery Services to you and you agree that COLOURFLII PTY LTD will not be liable to you for any special, indirect or consequential loss or damage, loss of profit or opportunity, or damage to goodwill arising out of or in connection with the Delivery Services.

  • Termination of Contract

    • The Terms will continue to apply until terminated by either you or by COLOURFLII PTY LTD as set out below.

    • If you want to terminate the Terms, you may do so by:

      • Notifying COLOURFLII PTY LTD at any time; and

      • Closing your accounts for all of the Purchase Services, which you use, where COLOURFLII PTY LTD has made this option available to you.

    • Your notice should be sent, in writing, to COLOURFLII PTY LTD via the 'Contact' link on our homepage.

    • COLOURFLII PTY LTD may at any time, terminate the Terms with you if:

      • You have breached any provision of the Terms or intend to breach any provision;

      • COLOURFLII PTY LTD is required to do so by law;

      • The partner with whom COLOURFLII PTY LTD offered the Purchase Services to you has terminated its relationship with COLOURFLII PTY LTD or ceased to offer the Purchase Services to you;

      • COLOURFLII PTY LTD is transitioning to no longer providing the Purchase Services to Users in the country in which you are resident or from which you use the service; or

      • The provision of the Purchase Services to you by COLOURFLII PTY LTD is, in the opinion of COLOURFLII PTY LTD, no longer commercially viable.

    • Subject to local applicable laws, COLOURFLII PTY LTD reserves the right to discontinue or cancel your account at any time and may suspend or deny, in its sole discretion, your access to all or any portion of the Website or the Purchase Services without notice if you breach any provision of the Terms or any applicable law or if your conduct impacts COLOURFLII PTY LTD’s name or reputation or violates the rights of those of another party.

    • When the Terms come to an end, all of the legal rights, obligations and liabilities that you and COLOURFLII PTY LTD have benefited from, been subject to (or which have accrued over time whilst the Terms have been in force) or which are expressed to continue indefinitely, shall be unaffected by this cessation, and the provisions of this clause shall continue to apply to such rights, obligations and liabilities indefinitely.

  • Indemnity

    • You agree to indemnify COLOURFLII PTY LTD, its affiliates, employees, agents, contributors, third party content providers and licensors from and against:

      • All actions, suits, claims, demands, liabilities, costs, expenses, loss and damage (including legal fees on a full indemnity basis) incurred, suffered or arising out of or in connection with any Content you post through the Website;

      • Any direct or indirect consequences of you accessing, using or transacting on the Website or attempts to do so and any breach by you or your agents of these Terms; and/or

      • Any breach of the Terms.

  • Dispute Resolution

    • Compulsory:
      If a dispute arises out of or relates to the Terms, either party may not commence any Tribunal or Court proceedings in relation to the dispute, unless the following clauses have been complied with (except where urgent interlocutory relief is sought).

    • Notice:
      A party to the Terms claiming a dispute (‘Dispute’) has arisen under the Terms, must give written notice to the other party detailing the nature of the dispute, the desired outcome and the action required to settle the Dispute.

    • Resolution:
      On receipt of that notice (‘Notice’) by that other party, the parties to the Terms (‘Parties’) must:

      • Within 14 days of the Notice endeavour in good faith to resolve the Dispute expeditiously by negotiation or such other means upon which they may mutually agree;

      • If for any reason whatsoever, 14 days after the date of the Notice, the Dispute has not been resolved, the Parties must either agree upon selection of a mediator or request that an appropriate mediator be appointed by the President of the Australian Mediation Association or his or her nominee;

      • The Parties are equally liable for the fees and reasonable expenses of a mediator and the cost of the venue of the mediation and without limiting the foregoing undertake to pay any amounts requested by the mediator as a pre-condition to the mediation commencing. The Parties must each pay their own costs associated with the mediation;

      • The mediation will be held in Brisbane (QLD), Australia.

    • Confidential:
      All communications concerning negotiations made by the Parties arising out of and in connection with this dispute resolution clause are confidential and to the extent possible, must be treated as "without prejudice" negotiations for the purpose of applicable laws of evidence.

    • Termination of Mediation:
      If 1 month has elapsed after the start of a mediation of the dispute, and the dispute has not been resolved, either Party may ask the mediator to terminate the mediation and the mediator must do so.

  • Venue and Jurisdiction

    • In the event of any dispute arising out of or in relation to the Website, you agree that the exclusive venue for resolving any dispute shall be in the courts of Queensland, Australia.

  • Governing Law

    • The Terms are governed by the laws of Queensland, Australia. Any dispute, controversy, proceeding or claim of whatever nature arising out of or in anyway relating to the Terms and the rights created hereby shall be governed, interpreted and construed by, under and pursuant to the laws of Queensland Australia, without reference to conflict of law principles, not with standing mandatory rules. The validity of this governing law clause is not contested. The Terms shall be binding to the benefit of the parties hereto and their successors and assigns.

  • Independent Legal Advice

    • Both parties confirm and declare that the provisions of the Terms are fair and reasonable and both parties having taken the opportunity to obtain independent legal advice and declare the Terms are not against public policy on the grounds of inequality or bargaining power or general grounds of restraint of trade.

  • Severance

    • If any part of these Terms is found to be void or unenforceable by a Court of competent jurisdiction, that part shall be severed and the rest of the Terms shall remain in force.

Privacy

  1. We respect your privacy

    • COLOURFLII PTY LTD respects your right to privacy and is committed to safe guarding the privacy of our customers and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy sets out how we collect and treat your personal information.

    • "Personal information" is information we hold which is identifiable as being about you.

  2. Collection of personal information

    • COLOURFLII PTY LTD will from time to time, receive and store personal information you enter onto our website, provided to us directly or given to us in other forms.

    • You may provide basic information such as your name, phone number, address and email address to enable us to send information, provide updates and process your product or service order. We may collect additional information at other times, including but not limited to, when you provide feedback, when you provide information about your personal or business affairs, change your content or email preference, respond to surveys and/or promotions, provide financial or credit card information, or communicate with our customer support.

    • Additionally, we may also collect any other information you provide while interacting with us.

  3. How we collect your personal information

    • COLOURFLII PTY LTD collects personal information from you in a variety of ways, including when you interact with us electronically or in person, when you access our website and when we provide our services to you. We may receive personal information from third parties. If we do, we will protect it as set out in this Privacy Policy.

  4. Use of your personal information

    • COLOURFLII PTY LTD may use personal information collected from you to provide you with information, updates and our services. We may also make you aware of new and additional products, services and opportunities available to you. We may use your personal information to improve our products and services and better understand your needs.

    • COLOURFLII PTY LTD may contact you by a variety of measures including, but not limited to telephone, email, sms or mail.

  5. Disclosure of your personal information

    • We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors, as reasonably necessary for the purposes set out in this Policy. Personal information is only supplied to a third party when it is required for the delivery of our services.

    • We may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request.

    • We may also use your personal information to protect the copyright, trademarks, legal rights, property or safety of COLOURFLII PTY LTD, www.colourflii.com, its customers or third parties.

    • Information that we collect may from time to time be stored, processed in or transferred between parties located in countries outside of Australia. These may include, but are not limited to USA, UK, Europe, and Australia.

    • If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to only disclose information in good faith and where required by any of the above circumstances.

    • By providing us with personal information, you consent to the terms of this Privacy Policy and the types of disclosure covered by this Policy. Where we disclose your personal information to third parties, we will request that the third party follow this Policy regarding handling your personal information.

  6. Security of your personal information

    • COLOURFLII PTY LTD is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.

    • The transmission and exchange of information is carried out at your own risk. We cannot guarantee the security of any information that you transmit to us, or receive from us. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.

  7. Access to your personal information

    • You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). If you would like a copy of the information, which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at hello@colourflii.com.

    • We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.

  8. Complaints about privacy

    • If you have any complaints about our privacy practises, please feel free to send in details of your complaints to PO Box 191 Clayfield, Brisbane, Queensland, 4011. We take complaints very seriously and will respond shortly after receiving written notice of your complaint.

  9. Changes to Privacy Policy

    • Please be aware that we may change this Privacy Policy in the future. We may modify this Policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on our website or notice board. Please check back from time to time to review our Privacy Policy.

  10. Website

    • When you visit our website
      When you come to our website (www.colourflii.com) we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service.

    • Cookies
      We may from time to time use cookies on our website. Cookies are very small files which a website uses to identify you when you come back to the site and to store details about your use of the site. Cookies are not malicious programs that access or damage your device. Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. However, this may prevent you from taking full advantage of our website. Our website may from time to time use cookies to analyses website traffic and help us provide a better website visitor experience. In addition, cookies may be used to serve relevant ads to website visitors through third party services such as Google Adwords. These ads may appear on this website or other websites you visit.

    • Third party sites
      Our site may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that COLOURFLII PTY LTD is not responsible for the privacy practises of other such websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personal identifiable information.

GDPR

  1. We respect your privacy

    1. COLOURFLII PTY LTD respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. This policy sets out how we collect and treat your personal information.

    2. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988(Cth) and to the extent applicable, the EU General Data Protection Regulation (GDPR).

    3. "Personal information" is information we hold which is identifiable as being about you. This includes information such as your name, email address, identification number, or any other type of information that can reasonably identify an individual, either directly or indirectly.

    4. You may contact us in writing at PO Box 191 Clayfield, Brisbane, Queensland 4011 for further information about this Privacy Policy.

  2. What personal information is collected

    1. COLOURFLII PTY LTD will from time to time, receive and store personal information you submit to our website, provided to us directly or given to us in other forms.

    2. You may provide basic information such as your name, phone number, address and email address to enable us to send you information, provide updates and process your product or service order.

    3. We may collect additional information at other times, including but not limited to, when you provide feedback, when you provide information about your personal or business affairs, change your content or email preference, respond to surveys and/or promotions, provide financial or credit card information, or communicate with us.

    4. Additionally, we may also collect any other information you provide while interacting with us.

  3. How we collect your personal information

    1. COLOURFLII PTY LTD collects personal information from you in a variety of ways, including when you interact with us electronically or in person, when you access our website and when we engage in business activities with you. We may receive personal information from third parties. If we do, we will protect it as set out in this Privacy Policy.

    2. By providing us with personal information, you consent to the supply of that information subject to the terms of this Privacy Policy.

  4. How we use your personal information

    1. COLOURFLII PTY LTD may use personal information collected from you to provide you with information about our products or services. We may also make you aware of new and additional products, services and opportunities available you.

    2. COLOURFLII PTY LTD will use personal information only for the purposes that you consent, and this may include to:

      • Provide you with products and services during the usual course of our business activities;

      • Administer our business activities;

      • Manage, research and develop our products and services;

      • Provide you with information about our products and services;

      • Communicate with you by a variety of measures including, but not limited to, by telephone, email, sms or mail; and

      • Investigate any complaints.

        If you withhold your personal information, it may not be possible for us to provide you with our products and services or for you to fully access our website.

    3. We may disclose your personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, and legal proceedings or in response to a law enforcement agency request.

    4. If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases.

  5. Disclosure of your personal information

    1. COLOURFLII PTY LTD may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors, as reasonably necessary for the purposes set out in this privacy policy.

    2. If we do disclose your personal information to a third party, we will protect it in accordance with this privacy policy.

  6. General Data Protection Regulation (GDPR) for the European Union (EU)

    1. COLOURFLII PTY LTD will comply with the principles of data protection set out in the GDPR for the purpose of fairness, transparency and lawful data collection and use.

    2. We process your personal information as a Processor and/or to the extent that we are a Controller as defined in the GDPR.

    3. We must establish a lawful basis for processing your personal information. The legal basis for which we collect your personal information depends on the data that we collect and how we use it.

    4. We will only collect your personal information with your consent for a specific purpose and any data collected will be to the extent necessary, and not excessive for its purpose. We will keep your data safe and secure.

    5. We will also process your personal information if it is necessary for our legitimate interests, or to fulfil a contractual or legal obligation.

    6. We process your personal information if it is necessary to carry out a public function, or if the function has a clear basis in law.

    7. We do not collect or process any personal information from you that is considered "Sensitive Personal Information" under the GDPR, such as personal information relating to your sexual orientation or ethnic origin unless we have obtained your explicit consent, or if it is being collected subject to and in accordance with the GDPR.

    8. You must not provide us with your personal information if you are under the age of16 without the consent of your parent or someone who has parental authority for you. We do not knowingly collect or process the personal information of children.

  7. Your rights under the GDPR

    1. If you are an individual residing in the EU, you have certain rights as to how your personal information is obtained and used. COLOURFLII PTY LTD complies with your rights under the GDPR as to how your personal information is used and controlled if you are an individual residing in the EU.

    2. Except as otherwise provided in the GDPR, you have the following rights:

      • To be informed how your personal information is being used;

      • Access your personal information (we will provide you with a free copy of it);

      • To correct your personal information if it is inaccurate or incomplete;

      • To delete your personal information (also known as "the right to be forgotten");

      • To restrict processing of your personal information;

      • To retain and reuse your personal information for your own purposes;

      • To object to your personal information being used; and

      • To object against automated decision making and profiling.

    3. Please contact us at any time to exercise your rights under the GDPR at the contact details in this Privacy Policy.

    4. We may ask you to verify your identity before acting on any of your requests.

  8. Hosting and International Data Transfers

    1. Information that we collect may from time to time be stored, processed in or transferred between parties or sites located in countries outside of Australia. These may include, but are not limited to USA, UK, Europe and Australia.

    2. The hosting facilities for our website are situated in USA. Appropriate safeguards adopted by hosting providers will protect data transfers.

    3. Our Suppliers and Contractors are situated in USA, UK, Europe and Australia. Transfers to each of these countries will be protected by appropriate safeguards, and these include one or more of the following: the use of standard data protection clauses adopted or approved by the European Commission which you can obtain from the European Commission Website.

    4. You acknowledge that personal data that you submit for publication through our website or services may be available, via the Internet, around the world. We cannot prevent the use (or misuse) of such personal data by others.

  9. Security of your personal information

    1. COLOURFLII PTY LTD is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.

    2. Where we employ data processors to process personal information on our behalf, we only do so on the basis that such data processors comply with the requirements under the GDPR, and that have adequate technical measures in place to protect personal information against unauthorised use, loss and theft.

    3. The transmission and exchange of information is carried out at your own risk. We cannot guarantee the security of any information that you transmit to us, or receivefrom us. Although we take measures to safeguard against un authorised disclosures of information, we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.

  10. Access to your personal information

    1. You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth), and to the extent applicable the EU GDPR. If you would like a copy of the information which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at hello@colourflii.com.

    2. We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act or any other applicable law.

  11. Complaints about privacy

    1. If you have any complaints about our privacy practices, please feel free to send in details of your complaints to hello@colourflii.com. We take complaints very seriously and will respond shortly after receiving written notice of your complaint.

  12. Changes to Privacy Policy

    1. Please be aware that we may change this Privacy Policy in the future. We may modify this Policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on our website or notice board. Please check back from time to time to review our Privacy Policy.

  13. Website

    1. When you visit our website
      When you come to our website (www.colourflii.com), we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our website, so that we can improve our service.

    2. Cookies
      We may from time to time use cookies on our website. Cookies are very small files which a website uses to identify you when you come back to the site and to store details about your use of the site. Cookies are not malicious programs that accessor damage your device. Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. However, this may prevent you from taking full advantage of our website. Our website may from time to time use cookies to analyses website traffic and help us provide a better visitor experience. In addition, cookies may be used to serve relevant ads to website visitors through third party services such as Google AdWords. These ads may appear on this website or other websites you visit.

    3. Third party sites
      Our site may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that COLOURFLII PTY LTD is not responsible for the privacy practises of other such websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personal identifiable information.

Shipping

Thank you for visiting and shopping at COLOURFLII PTY LTD. The following information sets out the terms and conditions that constitute our Shipping Policy.

  1. Processing your Order

    An email confirmation is sent to your e-mail address after placing your order. Please keep this e-mail as proof of your purchase.

  2. Shipment Processing Time

    Processing time refers to the time it takes for us to prepare your order for shipping. After your payment is authorised and verified, all orders are processed within 5 business days. We will contact you for any reason if there are any delays.

  3. Shipment Locations

    1. Domestic and International
      COLOURFLII PTY LTD ships domestically as well as internationally. If you have a question about domestic or international deliveries, please contact us at hello@colourflii.com

    2. Shipping Restrictions
      Some shipping carriers and couriers do not deliver to PO Boxes, and this varies within different countries. Therefore, we accept street addresses only.

  4. Shipment and delivery estimates

    We endeavor to get your order to you as soon as possible. Delivery times are estimates and commence from the date of shipment, rather than the date of order. Local deliveries within Australia may take up to 5-10 business days. International deliveries may take up to10-20 business days. All orders are sent through standard shipping, unless a request is sent to us for an expedited shipping, which will come at an extra cost and communicated to you for your approval to proceed with your purchase. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order. Estimated arrival dates are not guaranteed. Weather delays and other unforeseen circumstances may impact deliver time. Unless there are exceptional circumstances, we make every effort to fulfil your order.

    1. Please note:

      • Business day means Monday to Friday, except holidays.

      • Orders may not be shipped or delivered on weekends or holidays.

      • Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered.

      • Products may be delivered in separate shipments, and through warehouses located in different regions.

      • We will not be responsible for wrong shipping address if you provide incorrect information.

      • To retain and reuse your personal information for your own purposes;

  5. Tracking Options

    COLOURFLII PTY LTD aims to provide visibility and transparency throughout the shipment process. Once your order is confirmed and shipped, a tracking number will be provided. If we are requested to make alternative shipping arrangements, we cannot guarantee tracking.

  6. International Customs, Duties and Taxes

    All orders shipping to a destination outside of Australia are subject to the import duties, fees, and taxes of the destination country. Delays in delivery may occur if your package is randomly selected by your country’s Customs Department. COLOURFLII PTY LTD is not responsible for any possible customs and taxes applied to your order. We have no control over the process or additional charges associated with the delivery and importation of your order (package) into your country. All fees imposed during or after shipping are the responsibility of the customer. You agree that you are responsible for any duty, taxes, and custom requirements or other like taxes, fees, levies, costs or expenses associated with importing products you purchase from us and shipping them internationally.

  7. Returns and Refund Policy

    • We do not offer refund for change of mind or wrong size purchases. It is your responsibility to get familiarised with the measurements of the Art product you are purchasing. Refund will only be issued if the product is damaged.

    • If the item has arrived in a damaged condition, please contact us immediately at hello@colourflii.com within 14 days of delivery.

    • To be eligible for a return for a damaged item, your item must be unused and in the same condition that you received it. It must also be in the original packaging. You will also need to email us the pictures of the damaged item, and the copy of original receipt, at hello@colourflii.com, and then we will notify you of the next steps for the returns process, if applicable.

    • You acknowledge that you will be liable for paying for your own postage or shipping costs for returning your item.

    • Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund, or provide you with a replacement item (if the same is in stock or available) instead of a refund.

    • In case of a refund, shipping costs are non-refundable. The cost of initial shipping will be deducted from your refund, and a credit will be automatically applied to your credit card or original method of payment, within 5-10 business days. Please note that, it may take some processing time, which is not in our control, before ‘your bank or credit card company’ officially posts your refund back to your personal account, upon which it will be visible to you. You may want to get in touch with ‘your bank or credit card company’ to enquire this, once we have notified you that a refund has been processed on our end.

  8. Questions

    If you have any questions about the delivery and shipment of your order, please visit our FAQ page or contact us at hello@colourflii.com